Introduction
Scangrid ApS is the data controller for the personal data we process about you. We take good care of your data and process it in accordance with the General Data Protection Regulation (GDPR) and the Danish Data Protection Act.
On this page you can read what data we collect, what we use it for, how long we keep it, who we share it with, and how to contact us if you have any questions.
Cookies
Our website uses no cookies and no tools for analytics, tracking or advertising. That's why we don't ask for your consent when you visit the site.
Fonts and images are loaded from our own website, so your visit is not shared with third parties such as Google.
Our hosting provider automatically records technical information such as IP address, time and browser type in the server's log files. This information is used only to run and protect the website and is deleted automatically after a short time.
If we start using cookies or analytics tools in the future, we will ask for your consent first and update this policy.
Personal data
General
We only process the information you give us yourself — typically when you write to us, call us or enter into a partnership with us. This may include:
- name, email address and phone number
- company and job title
- the content of your enquiry
- if your company is a stabilisation partner: information about your contact persons and the technical and financial information needed to screen, connect and settle payments for your equipment
We do not process sensitive personal data and do not collect more information than we need.
Security and data protection
We protect your data with technical and organisational security measures so that it is not deleted, altered, disclosed or misused, whether by accident or by unauthorised persons. Only employees who need the information for their work have access to it.
Purpose and legal basis
We use your data to:
- respond to your enquiry and provide the information you request (GDPR Art. 6(1)(b) and (f))
- screen your equipment and enter into and manage an agreement to become a stabilisation partner (Art. 6(1)(b))
- pay compensation and meet our obligations under, among others, the Danish Bookkeeping Act (Art. 6(1)(c))
Retention period
We only keep your data for as long as we need it for the purposes described above. Enquiries that do not lead to a partnership are deleted when they are no longer relevant. Information about partnership agreements is kept for as long as the agreement runs, and thereafter for as long as the law requires — accounting records, for example, are kept for five years after the end of the financial year.
Disclosure of data
We never sell your data. We only share it when necessary:
- with data processors who help us run our business — e.g. hosting, email and IT operations. They may only use the data on our instructions
- with transmission system operators, grid companies and authorities when necessary to connect and settle payments for your equipment, or when required by law
If data is transferred to countries outside the EU/EEA — e.g. because our hosting provider is headquartered in the USA — this only happens with the safeguards required by data protection rules, such as the European Commission's standard contractual clauses.
Access and complaints
You have the right to know what data we process about you. You also have the right to:
- have inaccurate data corrected
- have your data erased
- have the processing of your data restricted
- object to the processing
- receive your data in a common, machine-readable format (data portability)
Write to info@scangrid.dk if you want to exercise your rights or have questions about how we process your data.
If you are dissatisfied with how we process your personal data, you can complain to the Danish Data Protection Agency (Datatilsynet), Carl Jacobsens Vej 35, 2500 Valby, dt@datatilsynet.dk, datatilsynet.dk.
Publisher
This website is owned and published by:
- Company
- Scangrid ApS
- Address
- Charlottenlund Stationsplads 2, 2920 Charlottenlund
- CVR no.
- 32326838
- info@scangrid.dk
- Phone
- +45 4290 3200
Last updated: 22 October 2026
